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Shipping policy

Last updated: October 10, 2026

Where we ship
We currently ship within the United States only.

Free shipping
Shipping is free on every order.

Made to order
Each canvas is printed just for you after you order. Production usually takes [2–5] business days.

Delivery time
Once your order ships, delivery takes 4–7 business days. You’ll receive a tracking number by email as soon as your canvas is on its way. Delivery times are estimates and may vary during holidays or peak periods.

Delays
If your order cannot ship within the estimated time, we’ll notify you by email. You can then choose to wait or cancel your order for a full refund.

Shipping address
Please double-check your address at checkout. If a package is returned because the address was incorrect or incomplete, reshipping costs are the customer’s responsibility.

Lost packages
If your order hasn’t arrived, contact us at contact@thegoldenwend.com within 30 days of the estimated delivery date and we’ll make it right.